Managed IT Support for Dental Practices
Comprehensive IT support for single practices and multi-site groups, from fully managed care to ad-hoc help, designed around the way dental teams actually work.
IT support that keeps your surgeries running
Downtime in a dental practice is not an inconvenience: it is cancelled appointments, delayed treatment and a waiting room that backs up fast. When your practice management software, imaging or card machine stops, you need someone who understands the clinical day, not a generic helpdesk ticket queue.
We provide fully managed IT support for dental practices: proactive monitoring, patch management and a responsive service desk that speaks fluent Dentally, SOE/Exact, R4 and Romexis. We keep your surgeries, reception and decontamination room connected so your team can focus on patients.
What’s included
Everything you need, covered
Fully Managed Support
Proactive, end-to-end IT management for your practice, monitored, maintained and supported around your opening hours.
Dental-Aware Service Desk
Engineers who understand Dentally, SOE/Exact, R4, Kodak/Carestream and Romexis, not just generic Windows.
Ad-Hoc & Project Support
Flexible, pay-as-you-go help for new surgeries, refits, squat practices and one-off migrations.
Remote Monitoring
Continuous monitoring of servers, workstations and imaging PCs so faults are caught before your first patient arrives.
Patch Management
Timely, tested updates that keep clinical software secure without breaking imaging bridges.
IT Documentation
A clear record of every workstation, scanner, server and license, essential for CQC and DSPT evidence.
Practice Consultancy
Strategic IT planning for growth, acquisitions and new-site fit-outs across your group.
Onboarding & Handover
Smooth transitions from your previous provider with zero disruption to the diary.
FAQs
Frequently Asked Questions
Do you understand dental practice management software?
Yes. We support the software dental teams rely on every day, Dentally, Software of Excellence (SOE/Exact), CS R4+, iSmile and more, including the imaging bridges that connect them to sensors, OPG/CBCT machines and scanners. We are not a generic MSP that has to learn your systems on the job.
Can you support us out of hours so updates do not interrupt clinics?
Absolutely. We schedule maintenance, patching and reboots outside clinical hours wherever possible, and our service desk covers extended hours so early-start and late-finish practices are covered.
We are a multi-site dental group. Can you support all our locations?
Yes. We support single practices through to multi-site groups, with standardised builds, central monitoring and per-site reporting so every location gets the same reliable experience.
Related
Explore related services
Proactive IT Support
We fix problems before your first patient arrives, 24/7 monitoring, automated response and complete visibility across the practice.
Learn more →Security & Identity
Protect patient records with modern identity management, endpoint protection and access control aligned to GDPR and the NHS DSPT.
Learn more →Device & Endpoint Management
Complete lifecycle management for surgery workstations, imaging PCs, reception iPads and clinician laptops, provisioned, secured and monitored.
Learn more →Need help with managed it support?
No obligation, no jargon. Just a conversation about what your practice needs.