Dentally Practice Management Support
Specialist support for Dentally, the connectivity, imaging bridges, device setup and integrations that make cloud practice management genuinely reliable.
Cloud practice management, properly supported
Dentally is a leading cloud-based practice management system, and moving to the cloud removes a lot of server headaches, but it makes your internet connection and local device setup mission-critical. If the line drops or a workstation is misconfigured, the whole practice feels it.
We make Dentally dependable: resilient, business-grade connectivity with failover, correctly configured workstations and browsers, working imaging bridges to your sensors and scanners, and integrations with your phone system, payments and reporting. And when someone needs help, our service desk actually knows the software.
How we help
What’s included
Resilient Connectivity
Primary plus failover internet so cloud practice management never stops mid-appointment.
Workstation & Browser Setup
Correctly configured devices and browsers so Dentally runs fast and consistently in every surgery.
Imaging Bridge Integration
Connect Dentally to your sensors, OPG/CBCT and scanners so images flow into the right record.
Phone & Payment Integration
Link Dentally with your 3CX phone system and payment provider for a smoother front desk.
Migration Support
Assistance moving from legacy server-based PMS to Dentally with data integrity and minimal downtime.
Knowledgeable Service Desk
A helpdesk that understands Dentally workflows, not just generic Windows.
FAQs
Frequently Asked Questions
We are moving to Dentally from SOE/Exact. Can you help with the transition?
Yes. We support practices moving from legacy server-based systems to Dentally, focusing on the IT side: connectivity, device readiness, imaging bridges and making sure the practice is set up to work smoothly on day one alongside your data migration.
Dentally is cloud-based. Do we still need IT support?
Very much so. Cloud PMS shifts the risk from your server to your connection and your devices. Reliable internet with failover, correctly configured workstations, working imaging bridges and secure access all still need managing, arguably more carefully, because everything depends on them.
Related
You may also need
Cloud & Productivity
Microsoft 365 and Google Workspace, fully managed, secure email, shared referrals and practice documents that just work.
Learn more →Network & Infrastructure
Reliable, high-bandwidth networks designed for imaging, fast enough to move CBCT volumes and resilient enough for a full diary.
Learn more →Imaging, DICOM & CBCT
Reliable capture, transfer and long-term storage of radiographs, CBCT volumes and intraoral scans, DICOM-aware, encrypted and always available.
Learn more →Talk to us about dentally
No obligation, no jargon. Just a conversation about what your practice needs.