PSP Plate Scanner Support
Dedicated support for PSP (phosphor storage plate) scanners, the drivers, imaging bridges and workstations that turn a scanned plate into a diagnostic image in your PMS.
From plate to diagnostic image, reliably
Phosphor storage plate (PSP) scanners are a workhorse of dental radiography, but they are also a common point of failure. When a scanner stops talking to the practice software, or images stop appearing on the right patient, radiographs grind to a halt and clinics fall behind.
We specialise in keeping PSP scanners working: the correct drivers, the TWAIN/imaging bridge into your PMS, workstation configuration, and the calibration and maintenance routines that keep image quality diagnostic. We support the major plate systems and the software that sits behind them.
How we help
What’s included
Driver & Bridge Support
Correct driver and TWAIN/imaging-bridge configuration so scans land on the right patient, every time.
Workstation Configuration
Reliable capture-PC setup that survives Windows updates and user changes.
Image Quality & Calibration
Support for calibration and maintenance routines that keep images diagnostic.
Multi-Surgery Rollout
Consistent scanner configuration across every surgery in the practice.
Fault Diagnosis
Fast diagnosis when a scanner drops offline or images stop appearing.
Upgrade Planning
Guidance on when a scanner or its capture PC should be refreshed, and safe migration when it is.
Plate systems we support
FAQs
Frequently Asked Questions
Our scanner keeps dropping offline after Windows updates. Can you stop that?
Yes. This is usually a driver or update-management issue. We pin known-good drivers, control how and when the capture PC updates, and monitor the scanner connection so we catch a drop before your nurse does.
Images are appearing on the wrong patient occasionally. Is that fixable?
That is a bridge/workflow problem and it is serious, so we treat it as a priority. We review the imaging-bridge configuration and capture workflow to make sure each scan is tied firmly to the correct patient record.
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Learn more →Talk to us about psp plate scanners
No obligation, no jargon. Just a conversation about what your practice needs.