Planmeca Romexis Support
Support for Planmeca Romexis, server health, CBCT and 3D data handling, module configuration and dependable integration with your practice management system.
Get the best from Romexis
Planmeca Romexis is a powerful imaging platform, spanning 2D and 3D radiography, CBCT, intraoral scanning and CAD/CAM. But it is demanding: the Romexis server needs proper resources, its database needs looking after, and CBCT and 3D data put real load on storage and network.
We look after the whole Romexis environment, server sizing and health, database maintenance, backup, CBCT and 3D data handling, module configuration and the bridge into your PMS, so clinicians get fast, reliable access to imaging and the platform stays healthy as your data grows.
How we help
What’s included
Server Health & Sizing
Right-sized, monitored Romexis servers with the resources CBCT and 3D workloads demand.
Database Maintenance
Proactive care of the Romexis database and its growth, so performance stays consistent.
CBCT & 3D Data Handling
Storage and network tuned for large CBCT volumes and 3D datasets.
Backup & Recovery
Reliable, tested backups of the Romexis database and imaging store.
PMS Integration
Dependable bridges between Romexis and your practice management system.
Upgrades & Migrations
Planned Romexis upgrades and server migrations with no lost imaging.
Related Planmeca ecosystem
FAQs
Frequently Asked Questions
Our Romexis server has become slow. Can you fix the performance?
Yes. Romexis performance problems usually come down to server resources, database growth or storage and network throughput for CBCT data. We assess the whole environment, right-size and tune it, and put monitoring in place so it stays fast as your imaging library grows.
Can you back up our Romexis imaging and database?
Absolutely, and we will test the restores. We back up both the Romexis database and the imaging store to encrypted, off-site storage, so a server failure or ransomware event does not put years of imaging at risk.
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You may also need
Imaging, DICOM & CBCT
Reliable capture, transfer and long-term storage of radiographs, CBCT volumes and intraoral scans, DICOM-aware, encrypted and always available.
Learn more →NHS DPT & DSPT
Compliant storage and retention for NHS radiographs and records, with hands-on support for your annual Data Security & Protection Toolkit submission.
Learn more →Network & Infrastructure
Reliable, high-bandwidth networks designed for imaging, fast enough to move CBCT volumes and resilient enough for a full diary.
Learn more →Talk to us about romexis
No obligation, no jargon. Just a conversation about what your practice needs.